When you buy a product, you provide us with personal information that includes your name, address, phone number or payment information from your credit card or bank account to recover or refund money in the event. Pay more than once and also to recover your money in the event of any defect or error in the product or service within the warranty period that does not exceed 15 days.
You can send your email and submit a request to receive updates about our services and products.
Information that we collect while you use our services:
We only collect information specific to our products and services that you use when providing our features such as product updates and troubleshooting.
The information we collect includes:
1- The type of service in addition to the type of device you are using, the operating system, version number, or services previously available on your device
2- Reports of faults, product activity, date and time of your order, and address URL of this order
* We collect this information after agreeing to purchase one of our services or products.
* We do not collect any information about your geographical location when you use our products or services.
To set up better services:
We use the information we collect for the following purposes:
– We use your information during the warranty period, which can return and refund product money throughout the warranty period and when there are any problems with our products or services
– We also use your information such as your email address, phone number and full name to ensure that our services work as intended, such as tracking service interruptions, troubleshooting and fixing errors that you inform us about.
We use your information to make improvements to our services
– We will contact you to provide recommendations and if there are any inquiries
* We do not provide any advertisements or offers
* We do not show you any personalized ads
* We do not use your personal information for any sexual, ethnic, religious or health orientation
* We do not share any information about you or your identity with anyone, such as your name, email address, phone number, bank account, or credit card number
* All your data is deleted automatically after a specified period of time, which is the warranty period for products and services, which does not exceed 15 days
* When you delete your data, we follow the deletion process to make sure that your data is removed completely and safely and thus we protect your personal data
* Errors may be addressed and services provided in several countries around the world, and services may be provided from countries outside the country in which you live. Data protection laws vary from one country to another, as some countries provide more protection than others, regardless of where your devices are processed. Or your device, we apply the same protections as stipulated in this policy.
* When we receive written text or email complaints, we contact the person who filed the complaint by way of contacting him, either by email or phone.
* For our services or products that you are not able to work on or know to operate, you can recover your money or send an email so that the best assistance is provided in that.